Thread: Customer Feedback - Like: styles: the one I picked and orange crush - Dislike: no le

From: Search Engine google
Like: styles: the one I picked and orange crush
Dislike: no leaves case for classic

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I had a serious problem with using credit cards. You should let people know that although shipping shows it's coming from Delaware, you're really not in the U.S. My mastercard got rejected twice - and after several phone calls, significant wait time, and some digging, the card company find out that it was because you're in Singapore. I ended up using a card that I did not want to use. What a hassle!

We're a Singapore based company but we can ship from either Singapore or US locations. The payment should however be independent of these shipping options and whether or not we're a Singapore company. It's likely that either PayPal or WorldPay was too strict with the security checks and the card somehow failed one of them.