Thread: Customer Feedback - Pros: the variety; quality of product - Cons: shipping price

From: Search Engine google
Pros: the variety; quality of product
Cons: shipping price

Suggestions:
free shipping over a certain price (say $20). after all, it's just little bits of paper that you're shipping.

Comments:

There is free shipping for orders above US$25. The shipping cost automatically goes to zero once the order cost goes above US$25. This promotional text is actually written in the checkout shipping page but we should probably make it more prominent.

You'll be surprised at how much shipping can cost for overseas destinations (we ship from Singapore) and we've done what we can to make shipping to be a mere few dollars even for the furthest destinations.

We'll soon be making available the Express courier services as we near Christmas as these courier services are able to perform deliveries within 2 to 4 days but we were hesitant to put them online all these while because the minimum cost for a USA destination, for example, will cost at least US$30 just for shipping alone, even for the delivery of a single sheet of paper.