ReturnsWe guarantee that you will like what you buy but if you do not, for whatever reason, just return the product back to us for a refund as detailed in the refund policy below.
ExchangesOur exchanges are in the form of a return for a refund and you can place a new order anytime at http://www.istyles.com at your convenience. This works out to an exchange effectively and the net cost to you will still be the same as a 'traditional' exchange because the shipping cost is not covered, like in any exchange. The advantage to you is that the processing for your new items can begin as soon as you place the new order, without the need to wait for the return of your old package.
DefectsDefects are extremely rare due to the high quality of the production process. However, if you believe that the product that you have received is defective:
This was not my first order, but it was my first custom order. I chose to order a skin for my Kobo GLO with an image of my horse and a citation form a French author. I had a lot of fun to design the image and when I finally sent it to iStyles, I couldn't wait to see the results. And I was thrilled when it arrived ! It was so beautiful and it really suits my Kobo. Now, I know that my next order for my iPhone will be a custom skin and nothing else. :-)Samantha Terrasse, Switzerland