ReturnsWe guarantee that you will like what you buy but if you do not, for whatever reason, just return the product back to us for a refund as detailed in the refund policy below.
ExchangesOur exchanges are in the form of a return for a refund and you can place a new order anytime at http://www.istyles.com at your convenience. This works out to an exchange effectively and the net cost to you will still be the same as a 'traditional' exchange because the shipping cost is not covered, like in any exchange. The advantage to you is that the processing for your new items can begin as soon as you place the new order, without the need to wait for the return of your old package.
DefectsDefects are extremely rare due to the high quality of the production process. However, if you believe that the product that you have received is defective:
I've been using this skin and the silicon screen protector on my iPod Classic since February 2008, and I have to say that they've held up perfectly. I hate having my iPod in a case and I needed some protection from scratches, and this was it. My iPod looks brand new under the skin and the screen is flawless. This was the best $15 I've spent on my iPod, without a doubt. The design is pretty cool too; I get comments on it all the time.Nicholas Lester, United States