Customers praise the Skins' sharp print, solid material and precise fit, and many say they are easy to apply with some patience, since pieces can be lifted and repositioned. Shipping is often described as fast, including to other countries, with sturdy packaging and order updates. Customer service gets frequent praise for quick, helpful replies and fixing order mistakes. Some note the Skins last for years. A few report gaps or cutouts that do not line up, unclear placement instructions, or high shipping and import costs abroad.
Summarized by AI from the text of 1,043 customer reviews
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Shipping and delivery: 410 positive, 14 negative
Many customers say orders arrive quickly, often earlier than estimated and to many countries, in rigid packaging with tracking updates. A few had slow, lost or damaged deliveries.
5/5 “Got my order many days earlier than expected.”
4/5 “Would be 5 stars if the company did not use usps for shipping, they always take days longer than they say.”
Print and material quality: 274 positive, 19 negative
Customers describe the print as sharp and true to the photos and the vinyl as thick and sturdy, with matte and gloss finishes both well liked. Some say colors looked duller or less vibrant than pictured.
5/5 “Very high quality print! The artwork and colors are very good.”
1/5 “The colours are nowhere near as bright as presented on either phone or webpage.”
Ease of application: 237 positive, 13 negative
Most customers find the Skins easy to apply and say the adhesive is forgiving enough to lift and reposition, though larger or curved pieces take patience. A few found certain pieces fiddly or wished for a transfer layer to help alignment.
5/5 “Applying them took a little patience, but due to the fact that you can take them off and start again”
3/5 “Cut out for the screen was too big which made applying difficult”
Customer service: 192 positive, 9 negative
Customers frequently praise fast, friendly replies, order updates and help fixing wrong models, addresses or defects, often with replacements or discounts. A few say refunds were refused, orders were cancelled or emails went unanswered.
5/5 “Customer service is also highly responsive and helpful”
5/5 “I mistakingly ordered wrong model and quickly received the correct one.”
Fit: 146 positive, 49 negative
Most reviews praise precise cutouts and a close fit. Some report small gaps at the edges, pieces cut slightly too large or small, or cutouts that do not line up.
5/5 “What a precise fit! Very nice! Thanks”
4/5 “Wish it had joined on the edges, small gaps on each side make it not perfect.”
Price and fees: 79 positive, 25 negative
Many call the Skins good value, and returning customer discounts are appreciated. Some international buyers say shipping, VAT and customs fees add a lot to the cost.
5/5 “far more economical than competing options while covering the bulk of the unit”
2/5 “I had to pay about twice as much for shipping & VAT as I paid for the product itself”
Instructions: 43 positive, 12 negative
Many find the included instructions clear and easy to follow. Some, mostly with multi piece kits, say placement guidance is vague, generic or printed too small.
5/5 “The product came with clear, user friendly instructions”
4/5 “I think you should include instrction for the proper placement of decals.”
Durability: 28 positive, 8 negative
Several long-time customers say the Skins stay put and look new for years with daily use. A few saw edges lift, bubbles return or pieces come loose within days.
5/5 “The first set I bought is still going strong with no apparent wear after almost 10 years.”
1/5 “After only couple of days the decals are coming loose even from a flat surface.”
Love my new flag cover. It’s exactly what I was looking for. Great support. I have 30 years experience working with vinyl your design is flawless. Easy to apply. Good job! Thank you.
Purchased 2 skins for my old 5th Generation Kindle. The communications from the customer service ninjas was excellent ... kept me in the loop and as an international customer this was reassuring. Love the products. Would highly recommend.
The skin looks fantastic and was decently easy to install! The material is really solid, and the fact it can be adjusted while installing is really helpful. I would suggest for those getting one to be patient and take your time when dealing with the two screen sections. Other than that, excellent product.