Sony PlayStation Skins

iStyles

1/5

Hat was to small it was poorly done

R. Bruno, United States, 23 April 2021

Solid State Red PlayStation 5 Controller Skin

iStyles responded:

We're sorry to hear about your hat but you had us mixed up with another company. We do not sell hats.

We do hope you like the PlayStation 5 Controller Skin that you purchased from us though!

iStyles

1/5

No goods have not arrived yet because I have to pay over 20% on top for VAT before I can collect my goods from the post office.

Considering This site offers 'free' and 'world wide' shipping and avoids mentioning this will come with additional costs for places like the UK.

This is the first time I have encountered such an issue with any orders, from overseas or otherwise.

S. Anderson, United Kingdom, 17 September 2020

Violet Tranquility PlayStation 4 Slim Skin

Sabertooth PlayStation 4 Controller Skin

Guardian Wii Skin

Tidal Bloom Nintendo Wii U Skin

Wolf Xbox 360 S Skin

iStyles responded:

We're sorry to hear that you had to pay an import fee. This charge is effectively "VAT" and is already factored into the pricing of any other product that you purchase within the UK.

Products that are sold on our web store do not include this charge. This VAT is for the "consumption of goods and services within a country" and is levied by the customs office of the country when the package is imported, if the package is above a certain value.

Given the size/weight of your package as the order was more than £60, the customs office probably took note and applied a charge. Your import VAT charge is £6.52 according to Royal Mail.

The UK is the only country that is checking postal mail imports to levy import tax and even then, we rarely receive feedback of taxes incurred from British customers as most packages fall below the minimum amount. We do state that prices quoted are before tax for UK destinations (at checkout).

You did indeed enjoy free shipping (worth $23.25) and a promotional discount (worth $27.48) on your order. Nobody likes taxes but just take it that part of these savings has now gone towards nation building.

iStyles

1/5

Poor, the thing did not even fit my machine. I ordered a ps3 cover and it was like out of shape and unproportional. like... if the machines dimensions are 10in x 13in. the cover they sent me was like 9in x 15in, so the cover did not cover all of one dimension but hung over another... this is really frustrating because it is not like I can put the sticker back on its film and send it back… Not even the portion of the cover that was suppose to crop around the (on/off/eject) buttons were the right size and or shape... both off the buttons on my machine are circles and the cut out in the cover they sent me that was suppose to go over the eject shaped like an arrow… i guess this is a learning experiance. fool me once.

M. Kline, United States, 30 May 2012

iStyles responded:

Mark, we're sorry to hear about the fitting problem but based on your description, you've ordered a Skin for the wrong PS3 in your order 130142.

You should have gone for this Skin instead of what you ordered.

Have you used the Skin yet? If you have not, can you contact us at [email protected] so that we can assist you with the return of the product?