Skins

2/5

I was sent the wrong skin, was told to contact someone else for a return, i did that, never heard back, said heck with it, would not use again.

T. Orndorf, United States, 24 January 2017

Solid State Vibrant Pink DJI Phantom 3 Skin

iStyles responded:

We're sorry to hear that the Skin was not what you wanted. The product that you purchased was a vibrant pink Skin for the DJI Phantom 3.

Why was the Skin wrong? Were you looking for a Skin for another DJI drone?

We never received your contact email. Who did you contact?

We have sent you an email regarding this issue as we would like to fix it for you.

2/5

I bought two controller skins, a Kinect skin and an Xbox one skin. They don't line up the way they're supposed to... On the controller the link button is covered and parts of the controller aren't covered. The same things for the Xbox and kinect. I paid good money for all of these for Christmas and they don't even fit like they're supposed to. It's really annoying.

J. Chase, United States, 7 January 2017

Break-Up Xbox One Controller Skin

Break-Up Xbox One Skin

iStyles responded:

We're sorry to hear that you did not like the coverage of the Xbox One and Controller Skins. These Skins will fit but they will not completely enclose your Xbox and controllers. The Skin coverage is shown on our product photos (for example at Break-Up Xbox One Skin and Break-Up Xbox One Controller Skin).

More comprehensive coverage is available for some Skin sets depending on the physical layout of the device, but the Skin cannot wrap around the rounded corners of the controller and the air vents of the console cannot be covered for the console to function properly. The Xbox One and Controller Skin sets were designed to give the console and controller a distinctive style and we hope that the recipient was happy with his/her gift.

The top Skin for the controller should have a cutout for the link button, as shown on the template. Was this cutout not included on both of your controller Skins? Can you send digital photos showing this area (without the hole) to [email protected] ?

2/5

Pretty but neoprene cover for iPad Air 2 way to big. Slides around in case, should be smaller to snug fit iPad Air 2.

P. Ehas, United States, 28 September 2016

iStyles responded:

Thank you for the review. The tablet Sleeves were designed to fit tablets in general and there will be a little give depending on the tablet. The large tablet Sleeve size that you have has an inner size of 8.75"(width) x 10.75"(height) - there is indeed a little more space inside with an iPad but the tablet fits, is protected in the Sleeve and the Sleeve design matches your iPad Air 2 Skin. We're glad that you find the Sleeve design pretty and hope that you'll eventually like the Sleeve more!

2/5

iStyles is great, except for one thing - they use USPS to ship orders. In my case, "two-day priority" shipment took more than a week to arrive - the order addressed to a Virginia address came to Pennsylvania and then was diverted to Alabama (??) before making its way to Virginia. As a result, the package missed my kid's birthday and obviously didn't have the effect it was meant to. iStyles should probably drop USPS and use commercial carriers (without 50% premium to the item price). If you order from iStyles, make sure you do so at least two-three weeks in advance - it also takes some time to make an item before it ships.

E. GRINYOV, United States, 27 April 2015

Three Wolf Moon Apple MacBook Skin

iStyles responded:

We're sorry to hear that the package missed your kid's birthday.

We have different shipping options available, ranging from USPS First-class that starts from just $2 but takes between 1 to 3 weeks for delivery, to UPS Express that takes just 1 business day for delivery but can be costly (because they are a private courier service). The USPS Priority shipping option that you selected is a good compromise between the two as it only cost a few dollars more than First-class but they're still relatively quick. Ignore the "2-day" claim on USPS' website as that is misleading and we never advertise it as such - USPS Priority usually takes between 3 to 5 business days for delivery and the "estimated shipping date" that we quote at checkout on our site reflects this turnaround time.

1 to 2 business days are indeed required for the production of an order as all Skins and Cases are freshly baked and ship directly from the production facility. Your order was received on Thursday night (2 April), the warehouse was close over the weekend, the package was shipped on Monday morning (6 April) and delivered on the Monday after (13 April). This is within the estimated delivery time quoted when you checked out. If you placed the order a day earlier (on Wednesday), you probably would have avoided hitting both weekends - the package would have shipped on Friday and would have been delivered between 8 to 10 April.

We're sorry that the package did not make it for your kid's birthday but I hope that he still likes his new MacBook Air Skin.

2/5

Nice Website, Crummy Product. It was hard to put on and looks crappy. you can't take it off to adjust it because it stretches.It's also too small and the edges aren't covered.

K. Rea, United States, 18 June 2014

iStyles responded:

Thank you for the feedback. We're sorry to hear that you had problems with the Skin application. Skins are sturdy and will usually outlast the device if applied properly but they can stretch if pulled too hard during the application process. The inner MacBook Skins are more difficult to apply as you've experienced because of their large size and thin stripes, but the final result will be well worth the effort. The trick is simply not to press the Skin down until you are happy with the alignment, and to peel off gently if you need to reposition, especially so at the thin Skin areas (such as those around the trackpad).

We can make another Skin for you at no charge and you just have to cover the shipping charge to get this new Skin to you. Let us know if this is what you want and we'll get this set up. We've sent you an email regarding this matter.

2/5

First off the finish on the macbook pro retina decal is very pixelated and doesn't fit well around the edges of my laptop or around the speakers. I found it to be very difficult to apply without stretching the vinyl. Even the free background was pixelated and less-than-standard definition. Not worth $30+ especially now that its worthless. Wasted time and money. :/

C. Cox, United States, 27 December 2013

Black Woodgrain Apple MacBook Skin

iStyles responded:

We're sorry to hear that you had problems with the application. The MacBook Skins are more difficult to apply because of the large size and layout but the end result is usually well worth the effort.

The "Black Woodgrain" pattern of your Skin was designed to mimic the look of black woodgrain and there is unfortunately a certain level of fuzziness to achieve this effect.

We can get a replacement Skin (of another design) made for you at no charge and you just have to cover the shipping cost to get it to you. If you would like to go for this replacement, please contact us at [email protected]

Update: As per our correspondence, we will be reshipping the same design to you. We're glad that you liked the Skin after all and assume that your initial dissatisfaction was because the Skin was damaged during the application process. We hope that the new Skin will work better for you.

2/5

While iStyles have a good customer support service and great delivery speed, I'm obliged to give only 2-stars for the following reasons:

1. The two Skins I had ordered for my Sony Reader and 3DS XL, while very pretty, were not as good as shown on the website. Their colors are much darker, with a lower image quality/resolution.

2. They are also very, very difficult to apply and they can be scrapped very easily. I scrapped mine, so I asked for a replacement and I got them again.

3. Those Skins leave a strong, old plastic-like odor on the device they are put on as soon as you remove them. I had to leave my Sony device at ’free air’ for one full day to remove the odor. Not very pleasant.

4. If you are carrying your device in a hard case for protection, like the book-style case for the Sony Reader, the skins will peel and get scrapped will the constant removal/put back the device in.


In the end, I did not keep my replacement Skins. The one for my Sony Reader was peel off my device in less than a day (explained in #4), and the other, for my 3DS XL, were too difficult to put on without scrapping it again. That’s why I’m leaving only 2-stars for iStyles and furthermore I do not recommend it. Beside, you cannot get refunded, so I lost some $$$ in all of this.

M. B C, Canada, 7 December 2013

iStyles responded:

Thank you for the feedback. We're glad that you liked the service but sorry to hear that it did not work out for you in the end despite the free replacement of Skins that were damaged during the Skin application process.

The Skins have a special weaved adhesive that allow for easy repositioning and bubble free application. However, the actual application mileage varies from person to person and it can indeed take a little more effort for some devices depending on the layout. The final result will be well worth the effort. It is important that the device is well cleaned prior to application. If applied properly and subject to normal wear and tear, a Skin will last for years.

It is indeed possible that the Skins had a "freshly baked" smell as the products were made on demand, they were packed and shipped immediately after production, and you received yours just a week after they were made. We've not had complaints of "odor" from other customers but this "smell" will go away rather quickly as you've experienced.

We are just as disappointed as you are that it did not work out. Thank you for stopping by anyway.

2/5

The service was great (my last minute change of order was handled quickly, pleasantly and professionally).

However I felt that the products were difficult to apply, looked cheap and in particular products for rounded/curved edge phones should not be sold. Why? Because you are trying to put a flat piece of sticky paper on a curved surface. It has to be a moulded sheet for it to have a really good application otherwise the result is a cheap plastic add on effect that is far from perfect. The guys at Stealth Armour have done a great job but again they can get away with it as the products are only for iphone which have an absolutely flat surface.

W. Langdon-Banks, Monaco, 13 July 2013

iStyles responded:

Thank you for the feedback. We're glad that you liked the service but sorry to hear that you had problems with the application and did not like the final "effect".

The application on a curved surface like that on the back of your HTC One will be a little more tricky compared to a simple flat rectangular surface but the Skin will bend around such curved surfaces easily as the material is flexible - it does not have to be moulded. The weaved adhesive underneath allows for easy repositioning during the application process such that you can re-apply the Skin until you're satisfied with the alignment, which is useful when applying a Skin on such curved surfaces.

You have both Gloss and Matte Skins but neither will match the feel and "effect" of the aluminium on the back of your HTC One, simply because the Skins are not made of metal. You'll need a "metal" Skin if you want to achieve a similar effect but such materials will degrade the transmission capability (signal strength) of the device. On the plus side, these Skins will not hinder the functionality of the device, will protect your device from basic "everyday life" scratches and will style the device with the design selected.

2/5

I can't believe I paid $25 for a piece of contact paper. What a major rip-off. It is literally a piece of contact paper, nothing more. I was so shocked when I saw it. I kept going through the envelope to see if something was missing. Don't buy this product.

As for the company, I have no complaints. The delivery was prompt and I did not call to complain because I am assuming they are not responsible for what the product is.

D. Tompkins, United States, 28 February 2013

Solid State Red Apple MacBook Skin

iStyles responded:

We are glad that you liked the service but we are sorry to hear that you were not happy with the product, Skins are adhesive based products as described on the product pages, for example, for the product you purchased. Of course, much more goes into the creation of a Skin and more information is available on the product page (high quality cast vinyl, UV resistant ink, special weaved adhesive, high-resolution prints, protective laminate)

Skins can be used with other cases (eg, underneath a translucent silicone case or clear crystal case) if you require the extra protection of these cases but our customers generally prefer using Skins on their own as. Skins are good for low profile protection without adding any bulk (eg, scratch protection for the scratchable MacBook unibody) and they can style devices in ways that no case can achieve.

If you have not used the product yet and you do not wish to keep it, you can return it for a refund. Just drop us an email at [email protected] and we'll set it up for you.

2/5

I ordered an iPhone 4 skin as well as a Samsung laptop skin. The iPhone skin was perfect.

The Samsung laptop skin was no good.. The skin sent did not fit the model they said in the advert.

:(

S. Nash, Australia, 2 November 2012

iStyles responded:

We're glad that the iPhone Skin worked well but we are sorry to hear that the W&B Fleur Samsung Chromebook Series 5 Skin did not fit your Laptop. As per our email correspondence, the Skin you purchased was for the "Samsung Series 5 12.1" (Released 2011) Chromebook" and it will not work with your "Samsung Series 5 14-inch 530U4B-A01 Ultrabook".

We sent you a link where you can get Skins specifically for your Ultrabook.

We have a return process in place for such purchase mistakes but returns have to be initiated within 30 days of the order date. Your order was placed in April, we are now in November and it is unfortunately no longer possible to raise the return request at the warehouse. We hope that the discount coupon we gave will help should you wish to get a replacement.

Please feel free to contact us if you have further queries or if you require assistance.