Skins

1/5

Skin hard to apply and messed up my screen protector. After contacting the representative. They told me refund can only be given if the product is un-open. How am I going to know if the skin will work, without trying it on. Do not suggest buy. The skin does not cover the whole phone and it does not look as good in the picture. Very easy to be stretched out of shape.

J. Lee, United States, 10 May 2013

iStyles responded:

We're sorry to hear that you had problems with the application but a refund is only possible if you return the product unused.

The Skins are sturdy and can last for years, but a degree of care must be taken during the application process because it can stretch if it's pulled hard, especially so at the thiner stripes such as those around the screen frame. Skins have a special weaved adhesive that allows for easy repositioning (can be realigned multiple times during application) and subsequently goo free removal. A steady hand will still be necessary if you want the Skin aligned perfectly. The result will be well worth the effort. We're guessing that your problems were linked to the screen protector; the Skin is adhesive in nature - if you stick it on the screen protector and peel off, it will naturally pull the protector with it. The trick in such cases will be to align properly one half of the front (maybe the bottom half), press down when you're absolutely certain (and do not peel it off anymore), and pull up, align the top half and press down. The sides will naturally fall into place as the Skin was cut to fit perfectly.

The Skin covers the front and back of the device as per the description on the product page. Skins are not meant to be comprehensive protectors that cover every surface - they were designed to cover the surfaces that matter, to style devices in ways that cases cannot achieve, and it does so without adding any bulk to the device. Skins will also work with any 3rd party case if you require more comprehensive coverage.

We're sorry that you had a bad experience but in all fairness, we cannot process a refund simply because you are not happy as you've used and damaged the product.

1/5

I purchased skins for a X Box 360, X Box Connect, Wii, Wii Controllers and Controllers for the X Box. All of these were "Satin Black" so as to cover the original "white plastic" that they were made from. I simply wanted to "hide" them in my audio cabinet. Now I have BLACK AND WHITE system items behind the glass. They did not cover the entire item, thus leaving white to show. A "skin" covers, it does not "patch" in spots. The cutouts for sensors are too large as well. Not worth it!

J. Norris, United States, 25 January 2013

Solid State Black Wii Nunchuk/Remote Skin

Solid State Black Xbox 360 S Skin

Solid State Black Wii Skin

1/5

Dear sirs

I The customer am not at all happy with the order of a sony ericsson skin which after 2 attempts was still wrong and didn't fit the phone I am not only out of pocket twice and have no phone skin Very poor result and I won't be ordering from Istyles again.

Unhappy Eric.

e. conway, United Kingdom, 31 May 2012

iStyles responded:

We're sorry to hear that the new Skin did not fit. Your first order 129194 was for a "Xperia X10" Skin but that did not fit your "Xperia X10 mini" as the "mini" is slightly different. Your second order 129559 was for the correct "Xperia X10 mini" Skin but if it did not fit, it means that you are not using a Xperia X10 mini, your device is some other variant, or the warehouse sent you the wrong Skin.

Was "Xperia X10 mini" printed on the new Skin? Was this Skin different from the original "Xperia X10" Skin that you received or are the two Skins identical?

Can you send us photos of your device, photos of the label in your phone that shows the model number and photos of both Skins? Photos can be sent to [email protected] . If this was caused by a mistake at the warehouse, we will get the proper Skin reshipped to you at no additional cost. If you have a different device, we can help you to determine the model of your device.

1/5

Poor, the thing did not even fit my machine. I ordered a ps3 cover and it was like out of shape and unproportional. like... if the machines dimensions are 10in x 13in. the cover they sent me was like 9in x 15in, so the cover did not cover all of one dimension but hung over another... this is really frustrating because it is not like I can put the sticker back on its film and send it back… Not even the portion of the cover that was suppose to crop around the (on/off/eject) buttons were the right size and or shape... both off the buttons on my machine are circles and the cut out in the cover they sent me that was suppose to go over the eject shaped like an arrow… i guess this is a learning experiance. fool me once.

M. Kline, United States, 30 May 2012

iStyles responded:

Mark, we're sorry to hear about the fitting problem but based on your description, you've ordered a Skin for the wrong PS3 in your order 130142.

You should have gone for this Skin instead of what you ordered.

Have you used the Skin yet? If you have not, can you contact us at [email protected] so that we can assist you with the return of the product?

1/5

Great options, but a little difficualt to put on. I am not sure I will stick with it.

Even mor unhappy now that I have begun the return process. Found the person handeling my retun questions rude and unhelpful. Furthermore, their reply to my post does not adddress any of my inital comments other than to say I was wrong. I did find it hard to put on and am vastly unimpressed. Which is too bad becasue a friend and verizonn sales rep recommended this company. I will be sure to tell her not to refer any more business to them.

B. Thomas, United States, 27 March 2012

iStyles responded:

The Skins are easy apply as there is technology within to allow for easy application (thanks to the special weaved adhesive): bubbles can be simply smoothed out with a finger, the Skin can be repositioned multiple times during the application process and it can be removed without leaving any goo when you are finally done with it.

A steady hand will still be necessary if you want to align the Skin perfectly with your device but you can reposition the Skin multiple times (carefully) until you get there. More Skin application tips are available at http://istyl.es/SkinApplication

We take pride in our customer service, are concerned about what you described as 'rude and unhelpful' and studied the correspondence you had with our rep to find out what went wrong.

You said that the Skin was too large for your "Galaxy Tab" and he helped to determine the model you have. He explained that there are different Galaxy Tabs in the market, the 'Samsung GALAXY Tab 10.1 Skin' you ordered will not fit your Galaxy Tab 7.0" SCH-1800 and we do not have Skins for your Galaxy Tab model. We are sorry if you found this to be rude but the fact is that you did order the wrong Skin and the way it was put across was as gently as it could be.

You wanted to "exchange" your Skin for one with the "proper size" and this is not something that can be done as we do not have Skins for your specific Galaxy Tab SCH-1800. We wish we could be more helpful but the only course of action will be to return the product for a refund - the RMA and return instructions were sent to you via email.

We are very sorry that this episode resulted in your dissatisfaction with us. We do our very best to keep our customers happy and are as disappointed as you are that things turned out this way. As a token of goodwill, we have processed a full refund for your order. We hope that this satisfies your concern.

1/5

I received my product in a reasonable time, but unfortunately I am very disappointed in this product. It looks cheap and tacky. Would recommend people don't waste there money on this product. I asked for a refund, non given!

N. Greenwood, United Kingdom, 24 November 2010

iStyles responded:

We're glad to hear that the international shipment to you was quick but we're sorry to hear that you were not happy with the product. Skins are not cases as you expected. We would typically be glad to accept it for a product return as per our refund policy but we were not able to do so as you have already used the product.