DJI Battery Skins

iStyles

1/5

Honteux !!
ils ont annulé ma commande sans aucune raison.
J’ai demandé le délai de livraison et n’étant pas en mesure de livrer, ils annulent tout simplement la commande.
Inacceptable.

Ashamed !!
they canceled my order without any reason.
I asked for the delivery time and not being able to deliver, they simply canceled the order.
Unacceptable.

p. , France, 27 December 2023

EXO Wasp DJI Mavic Air 2 Skin

EXO Wasp DJI Mavic Air 2 Battery Skin

iStyles responded:

We're sorry for the misunderstanding. Your order was cancelled and refunded by mistake and for this we apologise. We cannot undo the refund. If you would still like to style your Mavic Air 2, you can place a new order for the Skin set at https://www.istyles.com/skins/drone/dji-mavic-air-2/exo-wasp-dji-mavic-air-2-skin-p-463592.html

You placed your order on 22 Dec (Friday) and wrote to us on 24 Dec (Sunday, Christmas eve) asking whether it was possible to cancel the order as you did not want to wait up to 3 weeks for delivery. We replied within an hour, explained that while deliveries from USA to France can happen quickly in just 1+ week, it usually takes between 1 to 3 weeks, which was why we quoted the turnaround time as such. It can also potentially take longer if there is a delay - delays can happen, especially so at this time of the year because of the holidays and the volume of mail in the postal networks. You replied stating you would like to continue anyway. However, as you started that email with how disappointed you were, we misread it and assumed that you wanted to cancel, so we cancelled your order and processed a full refund by mistake, which was really too bad for us!

We're heartened to see in your email to us today that you are still keen in placing a new order despite your experience and we understand that you're worried about "waiting for the process" again. If you put through an order now, the package will ship in the next 1 to 2 days. This time is required to make the order. After which, the international postal mail turnaround time still applies. We cannot make the postal mail delivery magically happen more quickly, even though we wish we could.

If you are still keen, please put through the new order as soon as you can. It'll be processed asap, and after which, we have our fingers crossed for you with the hope that the package gets to you quickly.

iStyles

1/5

i BOUGHT A DRONE SKINE FROM THEM LAST YEAR AND IT WAS GREAT. PURCHASED ANOTHER ONE FOR MY MAVIC 3 S AND IT DIDNT FIT. WAS TOLD ITS BECAUSE MINE IS A MAVIC 3 S. I HAD NO WAY OF KNOWING THERE WAS A SIZE DIFFERENCE. THE AIR S ISNT EVEN OUT WITH A SKIN I WAS TOLD WHEN I ASKED FOR A REFUND I WAS REFUSED. I THINK THEY SHOULD HAVE SOMETHING ON THEIR WEBSITE THAT SHOULD SAY THE SKIN THEY HAVE DOES NOT FIT MY MODEL TERRIBLE CUSTOMER SERVICE

M. Seybold, United States, 1 October 2023

Solid State Orange DJI Mavic 3 Skin

Solid State Orange DJI Mavic 3 Battery Skin

iStyles responded:

We're sorry to hear about your negative experience. You have a "DJI Air 3". However, you purchased a Skin set for a "DJI Mavic 3". This is a different drone model and the Skin set will not fit. The product page states that this product will only fit a "DJI Mavic 3 Pro, DJI Mavic 3 or Mavic 3 Classic".

We do accept returns of incorrect orders but as you've already peeled and used the Skin set, the product can no longer be returned back into its original form and is as such considered "damaged"; used Skins cannot be returned.

Skins are not available for the DJI Air 3 yet. Only the Air 1, Air 2 and Air 2S are supported at the moment.

We're sorry that this did not work out. We've raised a return request at the warehouse for the Skins that you've not used. We've also given you a massive discount coupon as a goodwill gesture but beyond this, we cannot accept the return of the drone Skin because the product is correct as per your order and you've used the product.

iStyles

1/5

I am extremely disappointed in the skin set I purchased. TO start I ordered the dji air 2s kit which comes with three battery skins as well as a extra skin for the battery which should of given me four battery skins but I only got three in total. Second I was very disappointed in the brightness of the colors. I ordered the skins to make it easier to see my drone as it was flown. But these skins are not vivid, they are very flat and ugly. After applying skins to the batteries I tore them off and threw them away

a. fontaine, United States, 30 September 2022

Solid State Lime DJI Air 2S Skin

Solid State Lime DJI Air 2S Battery Skin

iStyles responded:

We're sorry to hear that you did not like the Solid State Lime DJI Air 2S Skin. This Skin set comes with 3 battery Skins and as you purchased an additional battery Skin, there should indeed be 4 in total in your package. Three of the battery Skins (2 from the set and 1 from the extra) are available in separate Skin sheets and the 4th battery Skin is in the middle of the main drone Skin sheet with the other Skin pieces for the top of the drone; many people miss this!

This Skin set is a printed set with a "solid state lime" print. The lime color will improve the visibility of the drone in flight and is much more effective than the standard grey color of the drone surface. Many customers love it. However, as it's a printed color, there is a limit to how "bright" it can become and it will not be as vibrant as fluorescent materials. We no longer have fluorescent Skins but perhaps, another color, such as yellow, may be more to your liking.

We're sorry that this did not work out. Thank you for stopping by anyway.

iStyles

1/5

10eur of cystoms

T. richardeau , France, 8 January 2022

Fireproof DJI Mavic 2 Skin

Fireproof DJI Mavic 2 Battery Skin

iStyles responded:

We're sorry to hear about the 10 euros fee charged by La Poste and the customs office. This fee was inflated because it was collected by the postman when he delivered the package. If you make payment for such imports online before your postman delivers the package, your fee will be significantly less (about 3 euros).

Products that are sold on our web store do not include EU VAT; we only bill for the cost of the product and the shipping cost. VAT is for the "consumption of goods and services within a country" and is levied by the customs office of the country when the package is imported.

The VAT for your order is about one euro, and if you pay online, La Poste adds a 2 euros "administrative" fee, making the total charge 3 euros. If you pay the postman only at the time of delivery, they add a lot more administrative fee and you end up with a 8 to 10 euro charge.

When importing a package, it is important to check at https://www.laposte.fr/outils/suivre-vos-envois to see when the French customs has processed the package, then complete payment for the charge at https://www.laposte.fr/frais-droits-douane before they deliver the package so as to avoid their inflated administrative charges.

iStyles

1/5

Hi my name is Zoltan Vincze from Hungary, Budapest. I buy dji mavic pro skin from your shop ( v08 starfighter). Its verry beautiful, but 2 days later the skin get off the drone body. Its not right. I followed the instructions in the video.

V. Zoltan, Hungary, 13 June 2021

V08 Starfighter DJI Mavic Pro Skin

V08 Starfighter DJI Mavic Pro Battery Skin

iStyles responded:

We're sorry to hear about what happened to your Skin. These Skins will stick and generally outlast the lifespan of the device but this depends on the environmental factors that they're subjected to and how well they were applied.

Our Skins come with a balanced adhesive that allows for easy application and goo-free removal. It is important that the Skin stays down and it is just as important that the Skin can be subsequently removed without damage to the device. For example, if the Skin was "super glued" to the device, it will stick well no matter the condition of the surface but it will not be removable.

The Skin adhesive will stick and generally outlasts the lifespan of the device, but it is important to clean the device surface properly prior to Skin application. Drones in particular have to be cleaned well prior to Skin application because the surface can be both dirty and oily, and this will adversely affect the ability of the Skin to stick properly.

Likewise, environmental factors, such as constant abrasion against the edge of the Skin, will inevitably result in the edge lifting. In addition, incorrect Skin positioning or Skin sizing such that an edge overhangs the device edge will make these edges more vulnerable to peeling or damage. It's also possible the Skin adhesive might have been damaged during the Skin application process if you reapplied the Skin (peeling off and sticking again) too many times when positioning a piece.

We've sent you a replacement so that you can give this another go.