Violet Tranquility Microsoft Surface Laptop Series Skin

iStyles

1/5

Panels don't entirely cover the unit, there isn't even a bottom panel, and with the pieces on, I can't flip my screen all the way around (Surface laptop). Even the image is lack luster. Garbage product, will be returning

K. Mayer, United States, 24 September 2022

Black Woodgrain Microsoft Surface Laptop Series Skin

iStyles responded:

We're sorry to hear that you did not like the Black Woodgrain Microsoft Surface Laptop Studio i5 Skin.

This Skin set covers the top outer lid and area around the keyboard as shown in the product photo. The sides and bottom of the laptop are not covered. It is important not to cover the bottom of this laptop as this is where heat is dissipated during operation. If the bottom area is covered, the laptop will not be able to "breath" as well, resulting in higher operating temperatures that can cause reduced performance and shorten electronics lifespan. We recommend using the Skin for styling and scratch protection - when you need to transport the laptop, put it in a padded sleeve (matching designs available) or bag. The bottom of the laptop does not require a Skin as it's usually facing a surface (eg, on a table), it does not come into direct contact with this surface (will not get scratched) because of the rubber feet on the bottom and people rarely see this surface as it's either on the table or packed in a bag.

Though we've not seen this issue ourselves, we had one other customer who had issues with the screen not staying completely flat in tablet mode and we're guessing that this may be due to the tight tolerance in the build of the lids of some Microsoft Surface Laptop Studio i5 units. We do have a statement on our product page stating that this can happen. Our Skins are ultra thin because of the premium cast vinyl used but such lids are so tight that adding even a thin layer in between prevents the mechanism from folding flat. The only solution for such lids is to remove one or both outer lid Skins.

Our printers print at high resolutions but the perceived "quality" of the image very much depends on the artwork itself. In this case, the Black Woodgrain design simulates the look of the wood grain. It looks great and is a very popular design. However, we do understand that if you're examining it up close, the design may not appear as brilliant as some of the others in our collection. Black Woodgrain is supposed to be understated and simulate the look of wood, even if it's not real wood.

We're sorry that this did not work out.

Update: The bottom half of the lid Skin is now cut slightly shorter so that tablet mode will work better on Surface Studio lids that are tighter.