Laptop Skins

iStyles

3/5

Quick delivery / well informed the progress however it is way over priced !

O. Ewan, United Kingdom, 16 December 2023

Colorful Kittens Laptop Skin

iStyles

3/5

Item arrived bent, I did get it on but has a bumpy area! They ask for photos but when you look at a photo it does not show you how it feels! And looks in real life!! I strongly agree it is a good product and would protect! But when companies stall In a replacement, it just delays the RIGHT of what should be. True wasn’t company fault as was marked “do not bend” but still was bent and material stretched! But I was treated like I should accept that and use anyway! Satisfaction was not given so satisfaction has not been felt!!

S. Shelton, United States, 14 March 2019

ACU Camo Laptop Skin

iStyles responded:

We're sorry to hear that you are still unhappy with the outcome.

Thank you for your understanding that the damage to the package was caused by the postman, not us. It is amazing that he/she can still blatantly fold the envelope despite the cardboard packaging and very prominent "do not bend" sticker.

As per our email correspondence, we suggested applying the Skin as the Skin material itself is extremely resistant (and flexible), and any 'damage' on the Skin is just on the paper backing card and not on the Skin itself. Any ceases on the Skin can be easily smoothed out to perfection during application - the Skin is only properly damaged if it is cut or stretched.

If the Skin was badly damaged and this damage is still visible after application, we requested in our email correspondence that you send us photos. You do not have to return the damage product (as is the standard policy for any other company). You just have to send us photos and we will send you a replacement. As we did not hear from you, we assumed that all went well and that you managed to smooth out the Skin perfectly.

We're sorry to hear that all is still not well. I've approve your order for a reship and we'll send a new ACU Camo Dell XPS 15 9560 Skin to you. The replacement order is in the production queue and will ship in the next 1 to 2 business days when production is complete (estimated Monday). An email notification will be sent when the package goes out.

Please contact us at [email protected] should you have any further queries. We are here to help!

iStyles

3/5

The skin was a little too big for the laptop, didn't fit perfectly had to cut it but the color was great.

l. castillo, United States, 25 September 2018

Atlantic Marble Laptop Skin

iStyles responded:

We're sorry to hear that the Skin did not fit - the product that you purchased is for the Samsung Chromebook Plus XE513C24 that was released last year.

Are you using the newer Samsung Chromebook Plus XE521QAB that was released this year? The correct Skin for this model should be the one here.

We're glad to hear that you managed to modify the Skin to work.

iStyles

3/5

I bought a MacBook Pro 13" NON-Retina skin for my late 2011 MacBook Pro 13". The skin description states that it would fit all 13" non-retina MacBook Pros. However, the skin did not fit edge to edge- it was too small. In fact, it left almost a centimeter of exposed case all around its perimeter. It looks awful that way- very ill fitted- so I just threw it out. In addition, I purchased the exterior only skin expecting both a top and bottom skin to cover the exterior of my MacBook, but instead i received only the top skin. The item descriptions seem extremely misleading.

Edit: I've increased my rating to 3 stars for the exceptional customer service. I wasn't expecting a response nor a refund, but both occurred promptly which I appreciate. Thank you to iStyles for taking the time to read and respond to my feedback as well as offering me a refund.

M. Lau, Canada, 11 January 2017

White Marble Apple MacBook Skin

iStyles responded:

We're sorry to hear that you were not happy with the Skin. The "Outer Skin only" (not "Skins") option for the White Marble MacBook Pro 13" Skin that you purchased only comes with the lid Skin. The bottom of the MacBook Pro 13" gets hot during operation and it is important to allow this surface to breath. This bottom area is rarely seen as it is against the table and it's protected from scratches by its rubber feet.

The large lid Skins are not cut to fit absolutely precisely with zero tolerance. There're cut very slightly smaller (1 to 2 mm all around) to allow for slight stretching during the application. The Skin has to be centered on the lid (around the Apple logo) and if applied without stretching, will result in a silver "frame" of the artwork. If the Skins are cut precisely to the lid size, most people will end up with Skin edges that overhang the edge. A slightly smaller cut allows for a more "forgiving" Skin application. In fact, if you're careful, you can very gently stretch the whole piece into place for a perfect fit during the Skin application, but it's easiest to simply centre it.

We want our customers to be happy with the products and we're sorry to hear that you were not. We've processed a full refund for your order. I hope that this is an acceptable resolution.

iStyles

3/5

Although I was amazed by the Itouch skin, I wasn't as happy with the laptop skin. Mostly because it didn't fit my laptop so I had to trim it. Trimming it made the design not as pretty. I think if this came for a Dell Inspiron and was made to fit my laptop. Otherwise, the design is beautiful and now my itouch and laptop match each other.

K. Sung, United States, 29 December 2008