Designs

2/5

So I've finally received my Matte solid state olive drab blackberry passport skin and I do love the texture and feel of it. Very simple to apply. However I received my skin with 2 very noticeable nicks on the back of my skin. Not happy with that all all!!! Second, I feel that this skin is only for the blackberry passport for at&t model which has rounded edges. It barely fits my passport which is not a at&t model. I also believe that the Sim card and memory card slot compartment was not in thought process while this skin was in the making. The back skin for said phone is one piece when it should 2 seperate pieces, unless the customer is supposed to cut the skin in order to fit perfectly but I highly doubt that as that would totally destroy the skin. I would love to order from this site again but now I'm not so sure.

M. Anderson, United States, 27 April 2017

iStyles responded:

We're sorry to hear about the compatibility issue you had with the Skin. The Solid State Olive Drab BlackBerry Passport Skin that you purchased was indeed for the AT&T model only - this model has rounded corners as shown on the product photo. This Skin will not fit the "square" BlackBerry Passport.

Your package arrived rather quickly. The package was shipped on 21 April and delivered on 24 April, which is probably a new record for a USPS First-class mail as our quoted estimated delivery time for this delivery option is 1 to 3 weeks.

The "nicks" on the Skin are absolutely not normal. Was the exterior package damaged when you received it?

Either way, given the damage on the Skin and the incompatibility with your phone, we've processed a full refund for your order. We hope that this is a satisfactory resolution.

We're glad that you liked the Skin otherwise even though it did not fit. Unfortunately, Skins for non-AT&T BlackBerry Passports are not available but we have Skins for many other devices and there's probably something else that you might want to Skin.

2/5

I was sent the wrong skin, was told to contact someone else for a return, i did that, never heard back, said heck with it, would not use again.

T. Orndorf, United States, 24 January 2017

Solid State Vibrant Pink DJI Phantom 3 Skin

iStyles responded:

We're sorry to hear that the Skin was not what you wanted. The product that you purchased was a vibrant pink Skin for the DJI Phantom 3.

Why was the Skin wrong? Were you looking for a Skin for another DJI drone?

We never received your contact email. Who did you contact?

We have sent you an email regarding this issue as we would like to fix it for you.

2/5

I bought two controller skins, a Kinect skin and an Xbox one skin. They don't line up the way they're supposed to... On the controller the link button is covered and parts of the controller aren't covered. The same things for the Xbox and kinect. I paid good money for all of these for Christmas and they don't even fit like they're supposed to. It's really annoying.

J. Chase, United States, 7 January 2017

Break-Up Xbox One Controller Skin

Break-Up Xbox One Skin

iStyles responded:

We're sorry to hear that you did not like the coverage of the Xbox One and Controller Skins. These Skins will fit but they will not completely enclose your Xbox and controllers. The Skin coverage is shown on our product photos (for example at Break-Up Xbox One Skin and Break-Up Xbox One Controller Skin).

More comprehensive coverage is available for some Skin sets depending on the physical layout of the device, but the Skin cannot wrap around the rounded corners of the controller and the air vents of the console cannot be covered for the console to function properly. The Xbox One and Controller Skin sets were designed to give the console and controller a distinctive style and we hope that the recipient was happy with his/her gift.

The top Skin for the controller should have a cutout for the link button, as shown on the template. Was this cutout not included on both of your controller Skins? Can you send digital photos showing this area (without the hole) to [email protected] ?

2/5

iStyles is great, except for one thing - they use USPS to ship orders. In my case, "two-day priority" shipment took more than a week to arrive - the order addressed to a Virginia address came to Pennsylvania and then was diverted to Alabama (??) before making its way to Virginia. As a result, the package missed my kid's birthday and obviously didn't have the effect it was meant to. iStyles should probably drop USPS and use commercial carriers (without 50% premium to the item price). If you order from iStyles, make sure you do so at least two-three weeks in advance - it also takes some time to make an item before it ships.

E. GRINYOV, United States, 27 April 2015

Three Wolf Moon Apple MacBook Skin

iStyles responded:

We're sorry to hear that the package missed your kid's birthday.

We have different shipping options available, ranging from USPS First-class that starts from just $2 but takes between 1 to 3 weeks for delivery, to UPS Express that takes just 1 business day for delivery but can be costly (because they are a private courier service). The USPS Priority shipping option that you selected is a good compromise between the two as it only cost a few dollars more than First-class but they're still relatively quick. Ignore the "2-day" claim on USPS' website as that is misleading and we never advertise it as such - USPS Priority usually takes between 3 to 5 business days for delivery and the "estimated shipping date" that we quote at checkout on our site reflects this turnaround time.

1 to 2 business days are indeed required for the production of an order as all Skins and Cases are freshly baked and ship directly from the production facility. Your order was received on Thursday night (2 April), the warehouse was close over the weekend, the package was shipped on Monday morning (6 April) and delivered on the Monday after (13 April). This is within the estimated delivery time quoted when you checked out. If you placed the order a day earlier (on Wednesday), you probably would have avoided hitting both weekends - the package would have shipped on Friday and would have been delivered between 8 to 10 April.

We're sorry that the package did not make it for your kid's birthday but I hope that he still likes his new MacBook Air Skin.

2/5

First off the finish on the macbook pro retina decal is very pixelated and doesn't fit well around the edges of my laptop or around the speakers. I found it to be very difficult to apply without stretching the vinyl. Even the free background was pixelated and less-than-standard definition. Not worth $30+ especially now that its worthless. Wasted time and money. :/

C. Cox, United States, 27 December 2013

Black Woodgrain Apple MacBook Skin

iStyles responded:

We're sorry to hear that you had problems with the application. The MacBook Skins are more difficult to apply because of the large size and layout but the end result is usually well worth the effort.

The "Black Woodgrain" pattern of your Skin was designed to mimic the look of black woodgrain and there is unfortunately a certain level of fuzziness to achieve this effect.

We can get a replacement Skin (of another design) made for you at no charge and you just have to cover the shipping cost to get it to you. If you would like to go for this replacement, please contact us at [email protected]

Update: As per our correspondence, we will be reshipping the same design to you. We're glad that you liked the Skin after all and assume that your initial dissatisfaction was because the Skin was damaged during the application process. We hope that the new Skin will work better for you.

2/5

The service was great (my last minute change of order was handled quickly, pleasantly and professionally).

However I felt that the products were difficult to apply, looked cheap and in particular products for rounded/curved edge phones should not be sold. Why? Because you are trying to put a flat piece of sticky paper on a curved surface. It has to be a moulded sheet for it to have a really good application otherwise the result is a cheap plastic add on effect that is far from perfect. The guys at Stealth Armour have done a great job but again they can get away with it as the products are only for iphone which have an absolutely flat surface.

W. Langdon-Banks, Monaco, 13 July 2013

iStyles responded:

Thank you for the feedback. We're glad that you liked the service but sorry to hear that you had problems with the application and did not like the final "effect".

The application on a curved surface like that on the back of your HTC One will be a little more tricky compared to a simple flat rectangular surface but the Skin will bend around such curved surfaces easily as the material is flexible - it does not have to be moulded. The weaved adhesive underneath allows for easy repositioning during the application process such that you can re-apply the Skin until you're satisfied with the alignment, which is useful when applying a Skin on such curved surfaces.

You have both Gloss and Matte Skins but neither will match the feel and "effect" of the aluminium on the back of your HTC One, simply because the Skins are not made of metal. You'll need a "metal" Skin if you want to achieve a similar effect but such materials will degrade the transmission capability (signal strength) of the device. On the plus side, these Skins will not hinder the functionality of the device, will protect your device from basic "everyday life" scratches and will style the device with the design selected.

2/5

I can't believe I paid $25 for a piece of contact paper. What a major rip-off. It is literally a piece of contact paper, nothing more. I was so shocked when I saw it. I kept going through the envelope to see if something was missing. Don't buy this product.

As for the company, I have no complaints. The delivery was prompt and I did not call to complain because I am assuming they are not responsible for what the product is.

D. Tompkins, United States, 28 February 2013

Solid State Red Apple MacBook Skin

iStyles responded:

We are glad that you liked the service but we are sorry to hear that you were not happy with the product, Skins are adhesive based products as described on the product pages, for example, for the product you purchased. Of course, much more goes into the creation of a Skin and more information is available on the product page (high quality cast vinyl, UV resistant ink, special weaved adhesive, high-resolution prints, protective laminate)

Skins can be used with other cases (eg, underneath a translucent silicone case or clear crystal case) if you require the extra protection of these cases but our customers generally prefer using Skins on their own as. Skins are good for low profile protection without adding any bulk (eg, scratch protection for the scratchable MacBook unibody) and they can style devices in ways that no case can achieve.

If you have not used the product yet and you do not wish to keep it, you can return it for a refund. Just drop us an email at [email protected] and we'll set it up for you.

2/5

The Free matching wallpaper was extremely difficult to get with the code provided. After many attempts, I found a way to get it. The site where you use the code did not forward me to get the free wallpaper to download, even though I had all of the correct information on it that it asked for. Frustrating! I went back to google and tried different sites recorded as "getmywallpaper" and finally got through. Took 20 minutes! My Samsung Stratosphere now has the download...and I love it!

J. Madsen, United States, 1 August 2012

iStyles responded:

We're sorry to hear that you had problems downloading the wallpaper. The URL printed on the wallpaper download instructions is www.getmywallpaper.com and the wallpaper will be sent via an email attachment after you enter your email address and code. Did you check your spam and bulk folders? These mails are often filtered incorrectly by over enthusiastic spam filters because of the attachment.

You could have sent us an email too - we would have sent the wallpaper to you in an instant!