Designs

2/5

Very disappointed with this Kit for the Avata 2 No Instructions for the Batteries or Goggles pretty much had to wing it through the process, I found myself getting frustrated and half way through the process, I end up taking the vinyl skin off .. I don't recommend this item for the Avata 2!

F. HENDRICK, United States, 6 May 2024

Solid State White DJI Avata 2 Skin

iStyles responded:

We are sorry to hear that you did not complete the Skin application process. Drone Skins are fairly involved installs because of the comprehensive coverage and the complexity of the surfaces covered, and do require patience to put on; the end result is well worth the effort.

Coverage for each battery is a single Skin piece that goes onto the face of the battery. The other Skin pieces on that Skin sheet are supposed to go on the drone (eg, the pod edges) as per the install guide.

Installation guides are provided for the Avata 2 Skin sets, but the other kits such as the Goggles should be pretty straightforward to get on.

As per our correspondence, we will be shipping you a replacement Solid State White DJI Avata 2 Skin so that you can give this another go. We hope that the new set works better for you!

2/5

I had to pay about twice as much for shipping & VAT as I paid for the product itself – so for international customers it’s just not worth it. Very nice customer service though (hence 2 stars instead of 1).

C. Ruppert, Germany, 26 July 2023

Holy Mess Amazon Kindle Series Skin

iStyles responded:

Thank you for the review. We're sorry to hear about the import duties levied at the German customs for your Amazon Kindle Skin.

Our products are made in the USA and ship freshly made directly from the production facility - this is how we can offer such a large collection of designs with support for so many devices. We do not believe that there's anything similar or at the same quality level in the EU.

Import customs charge is effectively "VAT" and is already factored into the pricing of any other product that you purchase within Germany. Products that are sold on our web store do not include this charge - we only bill for the cost of the product and the shipping cost. VAT is for the "consumption of goods and services within a country" and is levied by the customs office of some (but not all) countries when the package is imported. It looks like they tagged on some administrative charge or there's a minimum customs charge amount per package in Germany as they billed you 9 euros for an item that cost only 13.50 euros. We suspect that if you have multiple Kindle Skins in the same package, it may still cost the same 9 euros at the customs.

We bill shipping at its cost price and our shipping quote is subsidised for multi-product orders. For example, it cost about 14.50 euros to ship one Kindle Skin to an international destination. You'll still pay only 14.50 euros to ship 10 Kindle Skins to the same destination (even though it'll cost us more to ship). Given the costly international postal charges, it'll be more worth it to ship multiple items in the same order rather than a single one. If you only need one item, one way to save will be to make a consolidated purchase with friends/family and share out the ship cost.

It may be possible for the import charge to be much less if paid for online. For example in France, if the import charge is paid online before the package arrives, the total cost is about half (~6 euros) of what the postman charges (~12+ euros) if he collects payment at the time of delivery instead.

We're sorry that this did not work out, but we're glad to hear that you had a good interaction with our customer service. Thank you for the 2 stars (instead of 1) !

2/5

Ugly vertical cut line ruins the design. This extra line is not visible on the sample pictures.

H. Haveman, Netherlands, 8 July 2022

Aqua Tranquility Microsoft Surface Duo Skin

iStyles responded:

The back Skin of the Microsoft Duo Skin sets comes in two pieces for better compatibility with the the bumper case; the bumper case comes with the phone and it is important that the Skin is compatible with this accessory.

If you're not using the bumper case, you can use the included 2nd piece for a complete look on the back; just align and paste both back Skins directly next to each other with no separation between the pieces. If applied precisely, the "line" will not be visible unless you look for it.

2/5

I bought the istyles folio composition notebook case for iPhone 12 Pro Max, had it for a month. It’s good at first but after 2 weeks the pockets to put the cards in is loose, I lost one of my important cards out of nowhere from the loose cardholder pocket, also the covers print faded and just looks horrible. Not worth the money it only lasted me a month.

D. Escalona, United States, 15 June 2021

2/5

It did not fit my computer, I tried trimming and then failed. But it’s also my own fault I ordered for the wrong model. Would love to have one for the right model, it was great quality.

M. Gentry, United States, 15 January 2021

Dreaming of You Laptop Skin

iStyles responded:

We're sorry to hear that the Dreaming of You Dell XPS 13 9380 Skin was not the one you needed for your laptop. What's the model of your laptop? Please let us know at [email protected] and we will send you a direct link to the Skin set that will fit. (We've just sent you an email)

2/5

Needs to be more clear on what you are getting.

Your site was not very clear that i was purchasing a sticker not a case.

J. Broome II, United States, 17 May 2020

iStyles responded:

We're sorry to hear that the Skin was not what you thought it was but this product that you purchased is a Skin that styles your existing case.

We're sad that you found this unclear because we tried really hard to make this as clear as possible on the product page:

1) Fits: LifeProof fre Case for Apple iPhone SE, 5s
2) Summary description: "Styles your existing LifeProof iPhone SE 1st Gen, 5s fre Case"
3) Alternative image illustrates the Skin and states: Lifeproof case not included
4) Full description: describes a product that feature stunning, high-resolution graphics printed on premium grade adhesive-backed cast vinyl
5) When you click on "Add to Cart", a prominent pop-up appears stating "Please note: This is a Skin for your case. LifeProof case is not included" together with a huge image illustrating this by showing the Skin peeling off the case

Please have a look at the product page and let us know what you found unclear or if you have suggestions as to how this page can be improved.

I've raised a return request for your order. You can return the product for a refund if it was unused. Return instructions will be sent to you via email within the next business day.

iPhone SE 1st Gen cases are available here. We'll send you a discount code via email shortly so that you can get a replacement.

2/5

26 March 2020. Shipped 24 April 2020 Had I known it would take 4 weeks to ship I would have looked elsewhere. No clue or update as to the quality or even if it will arrive so asking for feedback on a product that you shipped but customers haven't seen yet is a bit pointless.

R. Dalton, United Kingdom, 24 April 2020

Cosmic Flower Apple MacBook Skin

iStyles responded:

We're sorry to hear that your package has not arrived yet. Such feedback requests are not pointless because it tells us when something went wrong so that we can check and help!

Your order was received on 26 March and shipped on 27 March. During normal times, while USA to UK deliveries can happen in just 1+ week, it usually takes between 1 to 3 weeks and can sometimes take as long as 4 to 6 weeks in rare cases when there are delays in the postal services. We wish we can make the delivery happen more quickly but the actual delivery time very much depends on how quickly the postal services route the package.

These days are however not normal times. Postal services and international flights are operating at reduced capacity because of covid-19 and this may affect the delivery time. International postal mails ride on commercial flights and because most of these were grounded, it takes longer than usual for shipment to the destination country as every package/mail has to squeeze onto whatever few flights there are left.

According to the package tracking, your package left the USA on 28 March as it went through the international distribution centre. We noticed that there were severe delays for UK shipments that were shipped in the later half of March. These packages were routed through other countries because of the limited flights available and were taking longer than usual to arrive.

Shipments after in April appear to be fine - a recent review was posted by another British customer who received his package in just 3 business days (shipped 17 April, delivered 22 April).

It's also possible that Royal Mail attempted to deliver your package:

1) Please check your account page to ensure that your delivery address is correct. If you're not certain, please send us an email at [email protected] to check.

2) Try checking at the nearby post office. Your package will be rather large as it contains a MacBook Skin and it is likely that the postman could not fit it into your mailbox. He should have left a note for the collection of this package from the nearby post office but this note is sometimes misplaced. Please drop by the post office that services your area, quote USPS delivery id LJ594392315US and ask if they have a package for you. Explain that it will be a large and flat cardboard envelope that might not have fitted in your mailbox. Post offices usually keep such mails in a 'undeliverable drawer'.

If your package is not there, it means that they have not finished routing the mail to you. Such deliveries usually happen within 1 to 3 weeks but it can take longer because of covid-19 disruptions.

Please send us an email at [email protected] if you do not receive this package by 15 May. We will ship another package to you if it does not arrive by this date.

Update: Package delivered by Royal Mail on 2 May

2/5

No what I expected

A. Patel, United States, 6 June 2019

Solid State White Nintendo Switch Pro Controller Skin

iStyles responded:

We're sorry to hear that the product was not what you expected. The Skin that you ordered is an adhesive based protector that will style your Nintendo Switch Pro Controller.

Were you looking for a controller? This has to be purchased elsewhere.

I've raised a return request for the Skin that you've purchased incorrectly. We'll send you an email with return instructions in 1 business day.

2/5

Sticker is too slick to start with. Then its not a wrap like im used to with phones its literally just a darn sticker. Mine was a bit smaller than the one in the picture so it didnt even go to the curves at the edge of the back cover. Im sure they will tell me it was an application error. It was not! I have put skins on all my phones for the last 5 years. No refunds for used products so order at your own risk!

c. hirner, United States, 2 June 2018

Dark Rosewood Amazon Kindle Series Skin

iStyles responded:

We're sorry to hear that the Amazon Kindle Skin was not to your expectation. There are two types of vinyls that these Skins can be made from:

1) Conformed vinyl - this vinyl can be made into the "wrap" that you've described where the coverage can be extended to cover rounded surfaces at corners as it sticks so strongly. Such vinyl is used to make car decals where strong adhesion is necessary but when used to make a device "wrap", Skin application will be complicated as it requires a heat source to bend and stick, and the aggressive adhesive can damage the device surface when the Skin is peeled off, or at the least, leave a fair amount of adhesive residue on the device.

2) Non-conformed vinyl - this is the vinyl we use for our Skins as it has a balanced adhesive that allows for easy application (can be repositioning multiple times during application), will stick well (outlasting the lifespan of the device), and more importantly, will not damage the device surface when the Skin is removed. You do not need a heat gun for the Skin application either but the disadvantage is that this material only bends around a single axle in 3D and the Skin cannot be extended to cover rounded surfaces, such as those at the corners on the back of the Amazon Kindle.

2/5

When ordering i assume i was going to get some skin for my laptop.Not a decal or sticker for it. Its not refundable so now i stuck with it.

M. Cruz, United States, 2 September 2017

Allow The Unfolding Laptop Skin

iStyles responded:

We're sorry to hear that the product was not what you expected but the custom sized Allow The Unfolding Laptop Skin that you purchased is an adhesive based product as described on the product page.

Skins are premium quality decals that feature stunning, high-resolution graphics printed on premium grade adhesive-backed cast vinyl. Skins look like they're part of your laptop and protects the covered surface from scratches.

More importantly, it is important never to enclose a laptop in a case. Computing devices can become hot and they need to dissipate heat during operation. If the laptop is enclosed in a case, the device will not be able to "breath" as well, resulting in higher operating temperatures that can cause reduced performance and shorten electronics lifespan.

We recommend using a Skin for styling and scratch protection - when you need to transport the laptop, put it in a padded sleeve or bag.

You've custom sized the laptop Skin and this cannot be returned as it was made and cut as per your specifications. We hope that you'll give the Skin a go as we think you'll like it.