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Showing 3 star reviews only. Show all 1041 reviews
Displaying 1 to 10 (of 16 reviews) »
/5I had a great experience with iStyles’ customer service—they were excellent. When I mistakenly ordered the wrong item in my first order, they responded very quickly. While they couldn’t refund me or sell me just the one replacement part of the skin I needed, due to the printing method, they gave me a huge discount on my second order—even bigger than the default discount they offer with a purchase—so I could buy the correct skin. 5/5 for customer service.K. Pinnington, United Kingdom, 14 January 2025
However, the headset the skin itself is disappointing—I’d rate it 3/5 at best. I buy skins for all my devices and have never had an issue, but the Meta Quest 3 skin is awkward and doesn’t sit well on the device. The skin comes on a template where you peel it off, and while it's a single solid piece, it has multiple slits around the edges—possibly to make peeling it off easier? Unfortunately, when applied to the Meta Quest 3, these slits cause visible gaps all around the device, which don’t look great. The quality of the skin itself is excellent, and the adhesive is forgiving, allowing for repositioning if needed. But the slits all around the edges of the skin look pretty bad and not as advertised.
The controller skins are better—I'd give them a 4/5. They don’t fit perfectly but are good enough to work well.iStyles responded:
Thank you for the review. We're happy to hear that the discount came in useful.
The slits on the main headset piece of the Meta Quest 3 (and Quest 3S) are necessary because the main surface on the front of this headset is not flat. If there were no slits, it will not be possible to apply this piece properly because excessive material will bulk up and crumble all around the edges; it'll be like trying to wrap a bowl (or ball) with a flat piece of paper. These slits help the Skin adapt to the curvature on the surface and fit better, and are shown on the product images.
There is a very tiny gap between the edge of the Skin and the controller edge, also as shown on the product image, and this was done on purpose so that these Skin pieces stay on better, because this reduces the chances of the Skin edges peeling. The controller surface is also slightly rounded near the edges and it is thus not possible to extend all the way. The controller pieces are to be applied such that they're centered on the controller, positioned precisely around the buttons.
We hope that these explanations help, and that you still like how the Skin set transforms the look of your Meta Quest 3S overall!
/5The sizing was off a little bit. Cut out for the screen was too big which made applying difficult and causing wrinkling when putting my Kobo in the clear case. Overall nice skin.T. Davis, United States, 17 May 2024iStyles responded:
We are sorry to hear that the Skin did not sit well when used together with your clear case. We've sent you an email earlier on - please reply to that email with digital photos showing the front of your Kobo Libra with the Skin on so that we can assist you further.
/5Quick delivery / well informed the progress however it is way over priced !O. Ewan, United Kingdom, 16 December 2023
/5O Envio ficou preso na alfândega de Portugal, por não ter sido pago o IVA sobre o produto. Penso que deveria ser incluído no preço ao fazer a encomenda, tive que pagar €3,89 de IVA mais taxas de desalfandegamento que me custaram €10,04.L. Antonio, Portugal, 7 February 2023iStyles responded:
Lamentamos saber que você teve que pagar taxas alfandegárias. Esta cobrança é efectivamente "IVA" e já está incluída no preço de qualquer outro produto que adquira em Portugal. Como não estamos sediados na UE, o IVA é cobrado na alfândega.
Os produtos vendidos em nossa loja virtual não incluem essa taxa - cobramos apenas o custo do produto e o custo de envio. Este IVA é para o "consumo de bens e serviços dentro de um país" e é cobrado pela alfândega do país quando o pacote é importado.
/5The material it is made of is good.D. velasco, Spain, 19 May 2022
But, the areas that are exposed are too many. The stickers are cut with too much margin and that makes them not fit very well. If you look from a distance everything seems correct, but if you look closely you see small bad details such as the corners lifting and peeling off, the areas where the sticker has to adapt to a curve do not fit and peel off. Also comment that there are several areas of the drone that are left without a sticker and it is ugly (the back legs, the loading area and sd card, the parts of the legs below.
In short, it could be a great product, but since it is not well adjusted, it is average to mediocre.iStyles responded:
Thank you for the feedback. We're happy that you like the Skin material but sorry to hear that your Skin started to peel.
These Skins will stick and generally outlast the lifespan of the device but this depends on the environmental factors that they're subjected to and how they were applied. Almost all (50 out of 52) of our Mini 2 Skin reviews were rated 5 stars; these customers would not have been happy if their Skin was peeling.
Our Skins come with a balanced adhesive that allows for easy application and goo-free removal. It is important that the Skin stays down and it is just as important that the Skin can be subsequently removed without damage to the drone. For example, if the Skin was "super glued" to the drone, it will stick well no matter the condition of the surface but it will not be removable.
The Skin adhesive does stick properly based on feedback from our other customers, but it is important to clean the device surface properly prior to Skin application. Drones in particular have to be cleaned well prior to Skin application because the surface can be dusty and oily, and this will adversely affect the ability of the Skin to stick properly.
Likewise, environmental factors, such as constant abrasion against the edge of the Skin, which is a similar action to peeling the Skin, and drone crashes, will inevitably result in the edge lifting. In addition, incorrect Skin positioning such that an edge overhangs the device edge will make these edges more vulnerable to peeling or damage. It's also possible the Skin adhesive might have been damaged during the Skin application process if you reapplied the Skin (peeling off and sticking again) too many times when positioning a piece.
The Skin was designed not to touch the surface edge on purpose as this ensures the longitivtiy of the Skin. Skins that are cut such that they reach the edges are much harder to apply as there is no margin for error and they may not stay on properly for long - such Skin edges will overhang if not applied with absolute robotic precision, will get caught up with use over time and are more likely to get lifted. This damages the Skin and will result in "corners lifting and peeling off".
There is supposed to be a very tiny gap between each Skin piece and the edge of the surface as shown on the product photo; the Skin is to be applied such that the "gap" is equal all around the Skin piece (Skin centered on the surface). If you pasted a Skin piece such that it is flush against one edge, this will result in more vulnerability at this Skin edge and a larger gap at the opposing edge.
Skin application on a drone can be complicated because of the extensive coverage and complex surfaces, especially so on curved surfaces. The Skin material is flexible and can adapt to curves, but it is very important that the surface is cleaned properly prior to application and the piece on the curved surface has to be pressed down hard.
We can get a complimentary Hot Rod DJI Mini 2 Skin made for you so that you can give this another go, and you just have to cover the ship cost to get the new package to you. If you would like to go for this replacement, please reply to the email that we sent to you and we'll set this up!
/5I must admit, very fast shipping. Kudos on that. But the 5 stars started to go down when i opened the package and there was generic directions that applies to all of their skins, I assume, because Between the illustrations and the instructions it helped me a total of 10%. Maybe posting videos or even actual instructions on website could be beneficial.D. Piirainen, United States, 13 March 2022
After watching YouTube to apply my iPhone 13 pro max skin I must say it came out rather nice. Between the quality and the fast shipping i will buy through these guys again.
/5Color red isn't bright like the picture, it looks dull and faded. Disappointed.M. Fuday, United States, 27 April 2021iStyles responded:
We're sorry to hear that the color was not what you expected. The product images were generated from the same source files that feed the printers and are correct, but they may appear different depending on the color calibration of the screen used to view them.
If you're looking for a vibrant fluorescent-like color, please consider the Fluorescent range - these use a special luminous vinyl that ensures high visibility.
We'll reach out to you shortly to see if you would like to do an exchange.
/5Item arrived bent, I did get it on but has a bumpy area! They ask for photos but when you look at a photo it does not show you how it feels! And looks in real life!! I strongly agree it is a good product and would protect! But when companies stall In a replacement, it just delays the RIGHT of what should be. True wasn’t company fault as was marked “do not bend” but still was bent and material stretched! But I was treated like I should accept that and use anyway! Satisfaction was not given so satisfaction has not been felt!!S. Shelton, United States, 14 March 2019iStyles responded:
We're sorry to hear that you are still unhappy with the outcome.
Thank you for your understanding that the damage to the package was caused by the postman, not us. It is amazing that he/she can still blatantly fold the envelope despite the cardboard packaging and very prominent "do not bend" sticker.
As per our email correspondence, we suggested applying the Skin as the Skin material itself is extremely resistant (and flexible), and any 'damage' on the Skin is just on the paper backing card and not on the Skin itself. Any ceases on the Skin can be easily smoothed out to perfection during application - the Skin is only properly damaged if it is cut or stretched.
If the Skin was badly damaged and this damage is still visible after application, we requested in our email correspondence that you send us photos. You do not have to return the damage product (as is the standard policy for any other company). You just have to send us photos and we will send you a replacement. As we did not hear from you, we assumed that all went well and that you managed to smooth out the Skin perfectly.
We're sorry to hear that all is still not well. I've approve your order for a reship and we'll send a new ACU Camo Dell XPS 15 9560 Skin to you. The replacement order is in the production queue and will ship in the next 1 to 2 business days when production is complete (estimated Monday). An email notification will be sent when the package goes out.
Please contact us at [email protected] should you have any further queries. We are here to help!
/5The skin was a little too big for the laptop, didn't fit perfectly had to cut it but the color was great.l. castillo, United States, 25 September 2018iStyles responded:
We're sorry to hear that the Skin did not fit - the product that you purchased is for the Samsung Chromebook Plus XE513C24 that was released last year.
Are you using the newer Samsung Chromebook Plus XE521QAB that was released this year? The correct Skin for this model should be the one here.
We're glad to hear that you managed to modify the Skin to work.
/5The skin does not fit perfectly. There are gaps in the coverage.R. Mon, United States, 14 May 2018iStyles responded:
Thank you for the feedback.
Most phone Skin sets for the back of phones are a single piece that only covers the flat surface on the back of the phone and does not extend to the side. The Essential phone Skin set however has extended coverage that wraps to the sides and all around the corners because it was possible to do so given the flat nature of the sides. However, though the sides are covered, there has to be a little "give" at the corners to allow for easier application and to ensure that the Skin stays down.
You'll probably be able to cover the corners more completely with a conformed vinyl as this material can be wrapped around 3D corners when a heat source is applied and it sticks strongly. Conformed vinyl is a good material for specific applications where you require strong adhesion, such as when wrapping cars, but the danger of such aggressive adhesive when used on electronic Skins is that you can potentially damage the surface when the vinyl is peeled off because it sticks so strongly.
Our non-conformed vinyl has a more balanced adhesive that allows for easy application (where you can reposition multiple times during the application process), will stick well (usually outlasting the lifespan of the device) and more importantly, will not damage the device surface when the Skin is removed. You do not need a heat gun or hair dryer for the Skin application either but the disadvantage is that this material only bends around a single axle in 3D and there is only that much that can be done to cover corners.
The Essential Skin set corners should look like what you see on the product page of the product you purchased. The slight gaps in the corners are shown on the main product photo. Additional photos on the page at Photo 1 and Photo 2 shows how the corners look like after proper Skin application. It's not an absolutely perfect coverage at the corners but this is as complete as it gets without using an adhesive that can potentially damage the device.
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